App settings & support
In the TwinGP app, open Settings (gear icon in the chat header) to access the following.
- Privacy policy — How we collect and use your data.
- Terms of Service — Rules for using the app and services.
- Contact us — Email and contact form for support and feedback.
- Report a bug — Opens the contact form so you can report issues.
- Help center — Links to help and get in touch.
- About — About TwinGP and our mission.
- Our apps — Explore our products and what each app offers.
- Pricing — Plans and add-ons (coming soon).
- Add-ons — Extra tools and features (coming soon).
- Cookies — How we use cookies and similar tech.
- Connect — Newsletter and partnership inquiries.
- Careers — Job openings and how to apply.
- Language — In-app language for speech and display.
- Notifications — Enable or disable habit reminders and other notifications.
All legal and support links in the app open this page inside the in-app browser. Use the links below or in the footer to jump to a section.
About TwinGP
TwinGP is an AI-powered learning and productivity platform. We help you explore topics, practice languages, build habits, and get things done through conversational AI and integrated tools.
What we offer
- CircularStudy — Map and track your learning journey with a structured path.
- Lang Master — Learn and practice any language with AI conversation.
- HabitCraft — Build and track daily habits with reminders and insights.
- Discover — Explore tools and use cases across creativity, study, and productivity.
Our mission
We aim to make smarter learning and everyday productivity accessible to everyone through simple, powerful AI tools.
Accuracy
High-quality AI responses and reliable tools for learning and work.
Privacy-first
We respect your data and give you control over what you share.
Integrated tools
Chat, tools, and learning features work together in one place.
Pricing
Plans and pricing are coming soon. For early access or enterprise, get in touch with our sales team.
Coming soon
We're preparing flexible plans for individuals and teams. Check back later or contact us for custom quotes.
Add-ons
Add-ons are coming soon. We are preparing optional extras that you can enable as needed.
Coming soon
Premium add-ons like specialist tools, image generation, and priority support will be available in a future release.
Our Apps
Discover the products in the TwinGP ecosystem.
- CircularStudy — Smart learning paths and structured study progress.
- Lang Master — AI-powered language learning and practice.
- HabitCraft — Habit tracking with reminders and consistency insights.
- Discover — Explore tools for productivity and creativity.
Privacy Policy
Last updated: April 7, 2026 | Effective date: April 7, 2026
This Privacy Policy explains how TwinGP (“we”, “our”, or “us”) collects, uses, discloses, and protects information when you use our mobile application and related services (the “Service”).
Key points
- No ads currently. We do not currently show third‑party ads in the App and we do not sell or share personal information for cross‑context behavioral advertising. If we introduce ads in the future, we will update this policy.
- Chat history is local by default. Your chat history is stored on your device. Some data you submit (like prompts) is transmitted to provide AI features.
- AI uses third parties. To generate responses, we may send your inputs to third‑party AI model providers through our backend.
AI‑Generated Content Disclaimer
The Service uses artificial intelligence to generate responses and outputs. AI-generated content may be inaccurate, incomplete, misleading, or inappropriate and should not be relied upon as professional advice (including medical, legal, or financial advice). Use your judgment and verify information when needed.
1. Information we collect
Account information. If you create an account, we collect your email address and use a cloud authentication provider to manage sign‑in and account security. We do not store your plaintext password.
User content. When you use chat and tools, you may provide text and (depending on the feature) images, files, or voice input. This content is used to provide the feature you requested.
Settings and app state. We may store limited account/state records (such as status and timestamps) in backend services (including a cloud database) to operate the Service.
Device and technical data. We may collect basic technical information (device type, OS version, language, app version) and diagnostic events (e.g., errors) to keep the Service reliable and secure.
Security logs. Our systems may temporarily store logs (e.g., request timestamps, IP address, error details) for abuse prevention, security, and troubleshooting.
2. AI processing
When you submit content to AI features, your input may be transmitted to our servers and to third‑party AI model providers to generate a response. These providers process data on our behalf as service providers.
Training: We do not use your personal information to train our own AI models. Third‑party AI model providers may process inputs according to their own policies and terms. Where available, we aim to use provider controls that reduce or prevent training on submitted content.
Important: Do not include sensitive personal information in prompts (e.g., government IDs, bank details, highly sensitive health data). We strongly discourage sharing sensitive personal information (such as financial account details, government IDs, precise health records, or passwords) in prompts.
3. Permissions (Android)
Depending on features you use, the App may request permissions such as Internet, microphone, camera, notifications, exact alarms (for reminders), and media access (for attaching images/videos). If you deny a permission, the related feature may not work.
4. Sharing and disclosure
We do not sell your personal information and we do not share personal information with third parties for their advertising or marketing purposes. We may share information with service providers (such as cloud authentication/database providers, third‑party AI model providers, and infrastructure hosting) to operate the Service, and as required by law or to protect safety and security.
5. Content safety and moderation
We implement safety measures designed to reduce harmful, unsafe, or inappropriate content and to prevent abuse of the Service. Despite these measures, AI outputs may still be incorrect or inappropriate.
6. Location
We do not collect precise location data (such as GPS). Approximate location may be inferred from IP address and related network information for security, fraud prevention, and troubleshooting.
7. Storage, retention, and deletion
Chat history (on device). Chat history is stored locally on your device (app private storage). You can delete chats in the App. Uninstalling the App or clearing app data removes locally stored chat history.
Cloud account data. Account authentication data is stored with our authentication provider while your account exists. Limited state records may be stored in our cloud database for Service operation.
8. Security
We use reasonable safeguards designed to protect information (including encryption in transit and access controls). No method of transmission or storage is 100% secure.
9. Children
The Service is not directed to children under 13 (or under the minimum age required in your country). We do not knowingly collect personal information from children.
10. Changes
We may update this policy from time to time. We will post the updated policy and update the “Last updated” date.
11. Contact
For privacy-related questions or requests, contact us via the Contact section or email privacy@trioai.com.
Terms of Service
Last updated: March 2025
These Terms of Service (“Terms”) govern your use of the TwinGP application, website, and related services (the “Service”). By using the Service, you agree to these Terms.
1. Use of the Service
You must use the Service in compliance with applicable laws and these Terms. You may not use the Service to harm others, distribute illegal content, circumvent security, or abuse or overload our systems.
2. Account
If you create an account, you are responsible for keeping your credentials secure and for all activity under your account. You must provide accurate information and notify us of any unauthorized use.
3. Acceptable use
You may not use the Service to generate or share content that is illegal, harmful, abusive, infringing, or that violates others’ rights. We may suspend or terminate access for violations.
4. Intellectual property
We grant you a limited, non-exclusive license to use the Service for personal or permitted commercial use. Our name, logos, and the Service’s design and code are our property. You retain rights in the content you input; you grant us the rights needed to operate and improve the Service.
5. Disclaimers
The Service is provided “as is.” We do not guarantee accuracy, completeness, or uninterrupted availability. AI outputs may be inaccurate or inappropriate; use your judgment and do not rely on them for critical decisions without verification.
6. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of the Service.
7. Changes
We may change the Service or these Terms. We will post updates and, where required, notify you. Continued use after changes constitutes acceptance.
8. Contact
For questions about these Terms: legal@trioai.com or via the Contact section.
Contact us
Reach out for support, feedback, or partnership.
- General: hello@trioai.com
- Privacy: privacy@trioai.com
- Legal: legal@trioai.com
Get in touch
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